Refund Policy
We want you to be completely satisfied with your Optimo Prompt Ai subscription. Our policy is designed to be straightforward and fair.
1. Subscription Cancellation
You can cancel your subscription at any time by logging into your account on the Paddle payment portal. This will prevent your subscription from automatically renewing.
2. Refund Eligibility
Because our payments are handled exclusively by our third-party processor, Paddle.com, all refunds are subject to their refund policy. We encourage you to review their terms of service for full details.
3. Requesting a Refund
If you wish to request a refund, please contact us directly. We will process all refund requests in accordance with the policies set forth by Paddle.
4. No Pro-Rated Refunds
We do not offer pro-rated refunds for cancellations made mid-billing cycle. Canceling your subscription will ensure you are not charged for the next billing period, and you will continue to have access to your premium features until the end of your current subscription term.
5. How to Cancel Your Subscription
- Navigate to your Paddle account.
- Find your Optimo Prompt Ai subscription.
- Follow the instructions to cancel the subscription.
- If you have any issues, please contact our support team for assistance.